FAQ
Terms and Conditions
1. Introduction
Welcome to www.smithsfields.com (“Website”). These Terms and Conditions (“Terms”) govern your use of this Website and any services, products, or content provided through it.
By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this Website.
2. About Us
Smithsfields (“Company”, “we”, “our”, “us”) operates this Website. We are the leading digital platform for global MICE event profs. We publish destination content, a global supplier directory, event inspiration and insights.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Website or make purchases. By using this Website, you confirm that you meet this requirement.
4. Use of the Website
You agree to use this Website only for lawful purposes. You must not:
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Use the Website in any way that breaches applicable laws or regulations.
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Attempt to gain unauthorized access to the Website, servers, or databases.
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Introduce viruses, malware, or harmful material.
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Use the Website to transmit unsolicited promotional material (spam).
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Copy, reproduce, or exploit Website content without permission.
We reserve the right to suspend or terminate access for violations.
5. Products and Services
5.1 Product Descriptions
We strive to ensure that product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct errors without prior notice.
5.2 Availability
All products or services are subject to availability. We reserve the right to discontinue any product or service at any time.
5.3 Pricing
Prices are displayed in USD and may include or exclude applicable taxes. We reserve the right to change prices at any time.
6. Orders and Payments
6.1 Order Acceptance
Submitting an order does not constitute acceptance. We reserve the right to refuse or cancel any order for any reason.
6.2 Payment
Payment must be made at the time of ordering via approved payment methods listed on the Website.
If payment is declined or reversed, we may cancel the order.
7. Project Delivery
Delivery times are estimates only and not guaranteed. We are not liable for delays.
8. Refunds
Refunds will be processed to the original payment method.
Certain items may be non-refundable (e.g., digital downloads, personalized items).
9. Intellectual Property
All content on this Website, including text, images, logos, graphics, and software, is owned by, licensed or given with permission to Smithsfields and is protected by intellectual property laws.
You may not reproduce, distribute, or commercially exploit any content without prior written consent.
10. User-Generated Content
If you submit reviews, comments, or other content:
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You grant us a non-exclusive, royalty-free license to use, reproduce, and publish that content.
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You confirm the content does not violate any third-party rights or laws.
We reserve the right to remove inappropriate content.
11. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect and use personal data.
12. Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for indirect, incidental, or consequential damages.
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Our total liability for any claim shall not exceed the amount paid by you for the relevant product or service.
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We do not guarantee uninterrupted or error-free access to the Website.
Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded.
13. Indemnification
You agree to indemnify and hold harmless Smiths Fields Ltd from any claims, damages, or expenses arising from your misuse of the Website or breach of these Terms.
14. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the content or practices of those sites.
15. Termination
We may suspend or terminate your access to the Website without notice if you breach these Terms.
16. Force Majeure
We are not liable for failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, or government actions.
17. Governing Law
These Terms are governed by the laws of [Insert Country/State], and disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
18. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Terms.
19. Contact Information
If you have any questions about these Terms, please contact:
We are based in NYC.
You can contact us by email at hello@smithsfields.com
It’s free to list your business on the directory on a basic package. You can upgrade to a premium listing for added benefits, including:
- ✔ Featured homepage listing
- ✔ 2 x Mailer feature
- ✔ Social media post
- ✔ Complimentary event invitations
- ✔ 15% off advertising
It’s easy to list your business! Click on the directory page on the menu at the top, then follow the button ‘add a listing’. You can then choose between the basic or premium listing. Our free option allows you to post a directory listing, our featured option includes a featured listing on our homepage as well as:
- Social media post
- Complimentary event invitations
- 15% off advertising
Click on the directory page from our menu and click ‘my account‘. Once you’ve logged in, you can visit your dashboard and edit your listings from there.
You can submit up to 5 photos on your listing.
Yes! Your listing will show your contact details and website information so other planners and suppliers can reach out to you directly with their inquiries.
We do not take a commission for any supplier referrals. We act only as a marketing platform for your business.
We list all of our upcoming events on our events page.
We host both free and paid for events for suppliers. Check out our events page for upcoming events.
We host exclusive events for both Blackbook and Young Leaders membership groups. You must be a member of a group to attend these events as listed on the events page.